Notification preferences
Control which notifications you receive and how — email, SMS, or push.
Teiro sends notifications for a range of events. You can control which notifications you receive and how you receive them.
Notification types
- Job alerts — new assignment, job change, cancellation
- Approval requests — leave, availability, standing instruction changes
- Compliance alerts — qualification expiries, document renewals
- Check-in alerts — late or missed check-ins
- Incident reports — new incidents, particularly critical ones
Setting your preferences
Go to your Profile, then Notifications. Toggle each notification type on or off and choose the delivery method: push notification, email, or both.
Administrator overrides
Admins can set minimum notification requirements for compliance-critical events — for example, requiring that all Admins receive critical incident alerts regardless of personal settings.
Related articles
Sending SMS and email from Teiro
Reach carers and clients via SMS or email directly from the Teiro communications hub.
Approvals and requests
How carers submit requests and how approvers manage them in the Approvals queue.