Account & Team

Exporting your data

Export customer, carer, and job data from Teiro in standard formats.

Your data in Teiro belongs to you. You can export it at any time for analysis, backup, or migration.

What you can export

  • Customer records — demographics, care plan summaries, contacts
  • Carer records — qualifications, documents, availability history
  • Job data — all jobs within a date range, including check-in/out times and notes
  • Communications log — all SMS, email, and call log records
  • Incident register — all incidents with details and resolution notes
  • Compliance reports — as described in the compliance section

Export formats

Most exports are available as CSV (for spreadsheet analysis) or PDF (for reporting). Some reports support Excel format.

Requesting a full data export

For a complete export of all your organisation's data, contact support. We'll prepare a secure download link within 48 hours.

Still have questions?

Our support team is here to help. Get in touch and we’ll usually respond within one business day.

Contact support