Account & Team

Changing your password or email

Update your login credentials and keep your Teiro account secure.

Keep your account secure by using a strong, unique password and updating it if you suspect it has been compromised.

Changing your password

Go to your Profile (click your avatar in the top right) and select Security. Click "Change Password", enter your current password, then your new password twice to confirm.

Password requirements

Passwords must be at least 12 characters. Use a mix of upper and lower case, numbers, and symbols.

Changing your email address

Update your email in Profile > Personal Details. A verification email is sent to the new address — click the link to confirm the change before it takes effect.

Forgotten password

If you can't log in, use the "Forgot password" link on the login screen. Enter your email and you'll receive a reset link.

Still have questions?

Our support team is here to help. Get in touch and we’ll usually respond within one business day.

Contact support