Scheduling

Using the Scheduler Board

Navigate the drag-and-drop scheduling board to roster carers and manage your week.

The Scheduler Board is where coordinators plan and manage the roster. It shows all jobs across the week with a carer availability overlay so you can spot gaps instantly.

Board layout

The board displays jobs as blocks on a timeline. Each column is a carer; each row represents a time period. You can switch between day, week, and fortnightly views.

Carer availability overlay

Toggle the availability layer to see which carers are available for each time slot. Availability accounts for leave, existing jobs, and default working patterns.

Assigning a job

Drag a job block onto a carer's column to assign it. Teiro checks for conflicts (overlapping jobs, qualification mismatches, travel time) and flags them immediately.

Colour coding

Jobs are colour-coded by status: draft (grey), confirmed (teal), in progress (amber), completed (green), cancelled (neutral).

Toolbar filters

Use the toolbar to filter by customer, service type, or carer. This helps when managing large rosters across multiple programs.

Still have questions?

Our support team is here to help. Get in touch and we’ll usually respond within one business day.

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