Compliance & Qualifications
Audit-ready.
Every day.
Teiro tracks every carer’s qualifications, training, and certifications — and tells you when something is about to expire. When the auditor comes, you open a report. You don’t spend three days in a file cabinet.
Never miss an expiry
Automated alerts before first aid, manual handling, and mandatory training expire. Your team stays compliant without anyone having to check a spreadsheet.
Evidence at your fingertips
One-click reports showing the qualification status of your whole workforce. Everything an auditor needs, already compiled.
Document generation built in
Create support plans, incident reports, and case notes directly in Teiro — pre-structured and ready to submit.
No more rostering a non-compliant carer
Teiro cross-references qualifications at the point of shift assignment. If a carer's cert is expired, the system flags it before you confirm the shift.
How it works
Every cert. Every carer. One place.
Each carer profile in Teiro has a qualifications panel — a structured record of every certification, training module, and credential they hold, with the issue date, expiry date, and uploaded documentation.
Alerts before anything expires.
Configurable alerts at 60, 30, and 7 days before expiry. Notifications go to the carer, the coordinator, and the compliance lead — whoever you configure to receive them. No more end-of-month compliance scrambles.
Qualification required by support type.
Configure which qualifications are required for specific support types or clients. Teiro enforces this at the scheduling layer — so you can't accidentally roster an unqualified carer to a high-needs client.
Structured incident reporting — built in.
Incident reports filed through Teiro capture the structured fields Australian care regulators and quality reviewers expect. Carers report on their phone. Coordinators review and sign off in the web platform. Evidence is compiled and retained automatically.
See compliance tracking live
We'll walk through qualification management, expiry alerts, and audit reporting in your demo.
No pressure. No lock-in.